Please note that this website was stopped for all gambling activities on the 8th March. We regret to inform you that we have taken the difficult decision to surrender our licence with immediate effect and you will no longer be able to deposit and use our services.
Please be assured that any outstanding balances on your account will remain protected and available to be withdrawn in accordance with our terms and conditions.
You can find further details of how to withdraw your funds by logging in to your account. If you have any queries relating to our surrender you can direct these to our customer support team by using the Support section of the website.
What are Wagering Requirements?
In their simplest form, wagering requirements outline the number of times a bonus must be wagered – or played through – before any associated winnings can be withdrawn.
Wagering requirements are never a set figure, instead they are a multiplier of the bonus amount awarded.
Cashmo’s wagering requirement is 40x, which only applies to the bonuses you receive, so there’s no need to include your deposit to your bonus wagering calculations.
Can I Withdraw Before Meeting Wagering Requirements?
Credit in your account is split between cashable and bonus credit. Cashable credit is made up of your own deposits and any bonus credit that has passed the 40x wagering requirement.
|Cashable Credit||Bonus Credit|
|Any deposits you make enter ‘cashable credit’. Any bonus credit that passes its 40x wagering requirement will be transferred to cashable credit.||Bonus credit is made up of any funds awarded from a promotional bonus. This includes the up to £500 deposit bonus and any funds won from free spins. Bonus credit is subject to a 40x wagering requirement.|
Bonus credit is made up of bonuses awarded that have not yet passed the wagering requirement. Bonus credit cannot be withdrawn before wagering requirements are met.
You can withdraw cashable credit at any time, however doing so could forfeit an equivalent amount of your bonus credit.
Any winnings from bonuses that have passed the wagering requirement also pass over to your cashable credit.
For example, let’s say you make a £25 deposit and receive a 100% first deposit match worth £25. £25 will sit in your cashable credit, as it’s your deposit. At the same time £25 will sit in your bonus credit, unavailable for withdrawal until the 40x wagering requirement is met.
Let’s say that you’ve played with your £25 once and have winnings of £100 that you wanted to withdraw, you’d be free to do so before meeting the 40x bonus wagering requirement, you would just forfeit the £25 currently sitting in your bonus credit.
In the same scenario you could choose to withdraw half of the £100 of winnings sitting in your cashable credit, £50, and the same proportion (50%) of your bonus credit would be removed.
Essentially, whatever percentage of your cashable credit you choose to withdraw before your bonus wagering requirement has been met, that same percentage will be removed from your bonus credit.
The portion of the voided bonus credit remains attached to your withdrawal, so if at any time you choose to reverse a pending withdrawal the associated voided bonus credit will be returned to your account.
When you do meet the 40x wagering requirement for your bonus credit, any remaining funds will be transferred to your cashable credit and will be available for withdrawal.
What Wagering Requirements Apply to Free Spins?
For any free spins awarded by Cashmo, whether these be the bonus spins available as part of your welcome bonus or weekly bonus free spins, the 40x wagering requirement applies to any winnings spun in from these free spins.
You join Cashmo and receive up to 50 no deposit free spins. You spin through these and find yourself with winnings of £20. This £20 would act as bonus credit and would need to be wagered 40x before being withdrawn, meaning you’d need to wager £800 before being able to withdraw.
You take advantage of Cashmo’s up to 100% first deposit match by depositing £25. If you receive the full 100% deposit match, your total account credit will be £50; £25 of which is bonus credit. Only the bonus you’ve claimed here, the £25, is subject to the 40x wagering requirement.
Which Bets Count Towards my Wagering Requirement?
All of our slots count 100% to the 40x wagering requirement, meaning – for example – that if you wagered £10 on any of our slots games, that £10 would be removed directly from the required wagering amount for any given bonus.
*All information correct at the time of writing. All bonuses referenced are subject to Cashmo’s general terms and conditions.